When you purchase Redo at checkout, your return shipping label is included, allowing you to return eligible item(s) in your order for an exchange, refund, or store credit for FREE.
If you decide not to buy Redo, you can still return your items using our portal, but you will be responsible for the cost of the return shipping label.
Can sale items be returned?
- Any items discounted 30% or more are considered final sale and cannot be returned for a refund or exchange. Items discounted less than 30% are welcome to be returned within our 30-day window.
- Although ineligible for returns, items marked final sale are still covered under our Warranty Policy.
If you need to start a return, click one of the links below. If you need any extra help, contact us and we'll be happy to give you a hand!
US + US International customers, please click here.
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