US International Customer Return Portal

Please make sure you are returning your order to the correct store — these instructions are for orders from our US site: alphaleteathletics.com 

We are not able to accept returns for orders placed on our Canada site: alphaleteathletics.ca or our UK site: alphalete.uk at this time.

If you have read our full Return Policy, please follow the instructions below!

Step-by-step return process: 

1. Generate a return merchandise authorization (or RMA) through the return portal by clicking here. This will make your return process with us easier once we receive it.
2. Select your return reason. (At this time we do not offer exchanges on international orders and any shipping costs are the responsibility of the purchaser.)
3. Please include a slip of paper which includes your order number written on it and any additional instructions you may have for us concerning your refund.
4. Once you have completed steps 1-3 and have packed up your item(s), you may send your package back via the carrier of your choice. We recommend you send your package via a trackable method.

Please send your package to:

Alphalete Athletics

201 River Ridge Pkwy
Jeffersonville, Indiana 47130
United States

Need more help? Our Support Team is just a few clicks away! Please submit a ticket here.