Why does my package say it was delivered if I haven't received it? Why does my package say it was delivered if I haven't received it?

Why does my package say it was delivered if I haven't received it?

Don't stress! We suggest double checking around your property, mailbox, front desk/locker area, and with neighbors first.

If your delivery address is in the United States:

It is recommended by the couriers we use to wait an additional 5 business days for delivery. It is very common for packages to be delivered a few days after initially being marked as delivered.

If your delivery address is outside of the United States:

Couriers recommend waiting an additional 2 business days for delivery. If you still haven't received your package by the third business day, please proceed in opening a claim through your local courier.

If you have waited these extra days, or would like further assistance looking into your package's delivery, please contact our Support Team!

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