What if my package is being returned to Alphalete? What if my package is being returned to Alphalete?

What if my package is being returned to Alphalete?

If your package has made a U-turn, don't worry! Orders may be returned for a variety of reasons (an incomplete address, failed delivery attempt, unpaid duties, etc.). Whatever the reason may be, we can address the issue once your package has arrived at our warehouse.


We are currently not offering reshipments for returned packages, so a refund will be issued to you once your package has been delivered to our warehouse. Please note original shipping costs will not be refunded. 

 

Want to contact our Support Team first? Just send a ticket our way!