Be sure that you are shopping in the correct store! For example, if your gift card was purchased through our US store, it can only be used on the US website.

You'll also want to double-check that your gift card's code is copied and pasted exactly as shown — no extra spaces or characters.

Hopefully one of these tips did the trick, but if your gift card is still not working, contact our Support Team so they can give you a hand! 

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