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Typically, we respond within 2 business days or less. If there are any delays in our time frame for unexpected reasons, you will receive an update via email after you submit a ticket.
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Support Team hours of operation:
Monday-Friday: 8am-4pm
Holiday exceptions:
Christmas Eve: off
Christmas Day: off
New Years Day: off
Thanksgiving Day: off
Memorial Day: off
Please keep in mind our team is based in Texas, United States.
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